Even is a healthtech company, taking on the audacious task of solving healthcare in India. We’re a monthly subscription based healthcare provider that partners with the top hospitals in India to offer unlimited OPD (diagnostics and doctor consultations) and hospitalisation up to INR 50 lakh a year. We pay our members’ hospital bills so they can spend their money on the things they love. #FeelFree
As a Lead Researcher, you will decide the right research methodology/approach based on the problem statement and discover insights consistently.
What you will do
- Work closely with Design & Product to drive strategic research projects that guide and support the big picture and business asks
- Pro-actively understand user pain-points and anxieties through research and advocate to get them solved by teams
- Understand the problem and business well enough to know what problems to research on
- Mentor juniors effectively and add value to their work
- Evangelise research outcomes to cross functional teams through well documented reports, in-person presentations or user personas and journeys
What you will need
- At least 5 years of experience in UX research in product, internet or startup space
- Good understanding of how to use techniques like empathy mapping, user personas, user journey, affinity mapping, card sorting, etc
- Skilled in conducting unbiased personal interviews and focus groups discussions
- Expertise in competitive analysis, usability and concept testing, contextual inquiry and exploratory research
Compensation & Benefits
Compensation
Benefits, Days off, Expenses & Reimbursements
Where to apply
Drop us an email to jobs@even.in and our talent team will reach out to you.