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Lead UX Researcher

Even is a healthtech company, taking on the audacious task of solving healthcare in India. We’re a monthly subscription based healthcare provider that partners with the top hospitals in India to offer unlimited OPD (diagnostics and doctor consultations) and hospitalisation up to INR 50 lakh a year. We pay our members’ hospital bills so they can spend their money on the things they love. #FeelFree

As a Lead Researcher, you will decide the right research methodology/approach based on the problem statement and discover insights consistently.

What you will do

  • Work closely with Design & Product to drive strategic research projects that guide and support the big picture and business asks
  • Pro-actively understand user pain-points and anxieties through research and advocate to get them solved by teams
  • Understand the problem and business well enough to know what problems to research on
  • Mentor juniors effectively and add value to their work
  • Evangelise research outcomes to cross functional teams through well documented reports, in-person presentations or user personas and journeys

What you will need

  • At least 5 years of experience in UX research in product, internet or startup space
  • Good understanding of how to use techniques like empathy mapping, user personas, user journey, affinity mapping, card sorting, etc
  • Skilled in conducting unbiased personal interviews and focus groups discussions
  • Expertise in competitive analysis, usability and concept testing, contextual inquiry and exploratory research

Compensation & Benefits

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Compensation
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Benefits, Days off, Expenses & Reimbursements

Where to apply

Drop us an email to jobs@even.in and our talent team will reach out to you.