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Payout Manager

Even’s success is dependent on the support of its strong hospital network and a frictionless experience for its members. As a Payout Manager, you’ll be responsible for forging strong relationships with hospitals and setting up processes that ensure any payments within the network and any payouts out of the network are safe, verified and convenient.

If you think you have a good mix of analytical and creative thinking and love to drive solutions based on data, we’re looking for you.

What you will do:

Manage effective relationship with provider network and drive payout satisfaction

Manage relationships with our partner hospitals and labs and lead successful payout satisfaction within network.

Process outbound payout request with the help of clinical and non-clinical team members

Work with the member relations team to process any payout request outside of the hospital network.

Coordinate with provider network, insurance and TPA for outbound claim processing

Work with provider network, insurance and TPA to process any payout request outside of the hospital network.

Develop and implement processes on outbound payout to providers

Automate the outbound payout process with the help of product/engineering teams

Create, implement and modify the payout process with the help of the product/engineering team.

Hire, train and lead a team of provider relationship associates

What you will need:

You have at least 5 years of experience (experience of claims functions at domestic health insurance companies/TPA/Insurtech/Brokers is preferred)

You have at least 2 years of experience in a leadership role.

You have a good understanding of clinical and non-clinical side of the claim processing

You are data-driven and can collaborate with tech team to deliver novel solutions to problems.

You can think on your feet to come up with creative solutions for customer issues

Benefits

Those listed in